
























Financial Fluency for Every Admin
JW Marriott Los Angeles LA LIVE 900 West Olympic Blvd., Los Angeles




Emotional Intelligence in Real Workplace Moments
JW Marriott Los Angeles LA LIVE 900 West Olympic Blvd., Los Angeles







Week of Events
Innovation Lab at Summit: The Union of Project Management & Tech
Onsite Session: Sunday, July 26, 2026 | 3 Hours Virtual Cohort: Bi-Weekly for 5 Weeks Post-Summit Optional Add-On Course | Limited Enrollment Step into your power before Summit event begins by joining the Summit Innovation Lab, an exclusive learning accelerator designed to equip high-performing administrative professionals with the tools, systems, and leadership mindset needed to ... Read more
CAP Experience: Los Angeles Edition
Step into the next stage of your professional journey with a one-of-a-kind opportunity at Summit 2026. The CAP Summit Experience gives candidates a chance to test on-site in Los Angeles while building confidence and community along the way. This exclusive experience combines structured preparation, peer support, and the energy of Summit to help you succeed. ... Read more
Preconference Workshop: Human First, Tech Forward
*Additional Ticket Required Discover how technology can elevate—not replace—the human touch in your work. This interactive workshop explores how admins can harness tech in a way that builds connection, supports culture, and powers smart, empathetic workplaces. In today’s ever-evolving workplace, technology is everywhere—but connection is everything. In this engaging, hands-on session, you’ll explore how administrative ... Read more
Preconference Workshop: Architecting Admin Systems with AI Strategy
*Additional Ticket Required Every efficient system starts with a solid blueprint. In this high-impact workshop, you’ll learn how to design smart, scalable administrative systems using AI tools and strategic thinking to create workflows that work for you. Admins are the architects behind the scenes—building the processes, systems, and structure that keep organizations running. In this ... Read more
Keynote: Our Power is in Our Hands
Join kindness champion Shola Richards for an electrifying keynote that reveals how your authentic connections and collective compassion become the unstoppable force transforming our entire profession, one heart, one moment, one choice at a time. What if the greatest power you possess isn't found in your credentials or expertise, but in your capacity for ... Read more
Power Automate for Admins: Unlock Your Efficiency Superpowers
Transform from task-juggler to efficiency architect as you discover how Power Automate turns your repetitive daily workflows into automated powerhouses that work tirelessly behind the scenes—giving you back precious time to focus on what truly matters. Ready to stop drowning in routine tasks and start designing systems that work for you? In this hands-on ... Read more
Crafting Your Inner Dialogue: Turning Self-Doubt Into Self-Care
Transform the critical voice in your head into your most powerful ally as you learn to speak to yourself with the same kindness, encouragement, and wisdom you naturally offer everyone else around you. You're incredibly good at lifting others up, offering encouragement when colleagues struggle, and showing grace when mistakes happen—so why is it ... Read more
Cultural Curiosity: Discovering the Hidden Cultures That Shape Every Workplace
Expand your definition of culture beyond the expected and discover how generational perspectives, work styles, communication preferences, and life experiences create rich cultural layers in every interaction—turning curiosity into your superpower for building truly inclusive environments. What if culture isn't just about where someone was born, but encompasses the invisible forces that shape how ... Read more
Meeting Planning with AI
Transform from meeting coordinator to strategic facilitator as you discover how AI tools can handle the logistics while you focus on crafting meaningful experiences that drive real results and keep participants genuinely engaged. Tired of spending hours on meeting logistics when you'd rather be designing impactful experiences? In this game-changing session, you'll explore how ... Read more
Digital Empowerment Exchange
Digital Empowerment Exchange is your open forum for tech inspiration, designed as a come-and-go space where you can explore the latest tools, trends, and real-world applications shaping administrative work. Drop in to hear quick insights, discover practical implementation tips, and connect with peers who are navigating similar challenges. Whether you stay for ten minutes or ... Read more
Glow & Grow Lounge
Glow & Grow is a Summit-exclusive experience where you become the spotlight. Step into a vibrant space designed to spark both celebration and forward motion—capture a glow moment that highlights what makes you shine, then unlock a grow prompt to spark your next bold move. Walk away with a keepsake that’s equal inspiration and motivation, ... Read more
Spark Sessions
*Additional Ticket Required Summit Spark offers individualized coaching sessions led by industry experts and professional coaches, designed to give you focused guidance on your unique goals and challenges. In these one-on-one conversations, you’ll gain personalized strategies, actionable feedback, and the confidence to apply what you’ve learned at Summit directly to your career journey. It’s your ... Read more
Strategic Calendaring for Executive Efficiency
A calendar isn’t just a tool—it’s a strategic skill. Learn how to leverage calendars as more than scheduling systems, but as powerful frameworks for productivity, communication, and leadership support. For administrative professionals, calendar management goes far beyond setting appointments. It’s about aligning priorities, anticipating needs, protecting focus time, and ensuring seamless coordination across teams ... Read more
The Magic of Microsoft 365: Unleashing Your Digital Workspace Superpowers
Stop using Microsoft 365 like it's just fancy email and discover the hidden connections, shortcuts, and collaborative wizardry that transforms your scattered digital tools into one seamless, powerful ecosystem that works as smartly as you do. What if everything you need to be incredibly productive is already sitting right in front of you, just ... Read more
Peer & Pro Conversation: Career Growth for Admins
A career development expert and a seasoned administrative professional join together for an honest, inspiring conversation about what career growth really looks like for admins, especially when it doesn’t involve changing jobs. Career growth for administrative professionals can take many forms, and often the most meaningful advancement happens right where you are. In this ... Read more
Roundtable: AI and Expanding Your Admin Toolkit
Join an open, collaborative conversation where administrative professionals share honest experiences, practical wins, and lessons learned as they integrate AI into their daily work—because the best insights come from peers who truly understand your challenges. Pull up a chair and join the conversation that's happening in break rooms and virtual coffee chats everywhere—how are ... Read more
Ed Talks: Admins + AI: Shaping the Future
AI is changing the way we work—but it isn’t replacing administrative professionals. Instead, it’s opening doors for admins to focus on what technology can’t do: building trust, solving problems, shaping culture, and driving strategy. This one-hour conversation explores why the admin role is here to stay, how AI enhances rather than replaces it, and what ... Read more
Stepping Up and Standing Out: Elevating Your Professional Voice & Advancing Your Career
Administrative professionals are often the backbone of an organization, solving problems, streamlining operations, and ensuring leaders can perform at their best. Yet their contributions are frequently under-recognized, which can make career growth feel unclear or out of reach. This session equips attendees to articulate their value with clarity and confidence while developing the career direction, ... Read more
Industry Meet Up & Connection
Connect with administrative professionals in your industry through networking circles led by an admin visionary. Share insights, apply daily Summit learnings, and reflect on how the profession shows up in your sector, all included with your registration. Profession in Practice offers dedicated time to meet and collaborate with peers in your same industry. Guided by ... Read more
The Art of Peacemaking: From Office Peacekeeper to Strategic Conflict Navigator
Elevate your natural peacemaking instincts from simply keeping things calm to becoming a skilled conflict navigator who transforms workplace tensions into opportunities for stronger relationships and better outcomes. You've always been the one people come to when things get heated, the trusted voice who somehow knows how to smooth over disagreements and help colleagues ... Read more
Strategic Planning in Action
Transform from task executor to strategic supporter as you discover simple, practical tools that connect your everyday responsibilities to organizational goals and position you as an invaluable planning partner. Strategy isn't restricted to executives—it's happening every time you coordinate a project, manage timelines, or help your boss stay on track with their priorities. In ... Read more
Speak Their Language: Unlocking Your Communication Superpower
Discover how mastering communication flexibility becomes your secret weapon for unlocking extraordinary success, deeper satisfaction, and stronger relationships—because the way you connect with others determines everything else that follows. What if the single most powerful skill you could develop isn't technical expertise or industry knowledge, but the ability to flex your communication style to meet others exactly where they are? In this transformative plenary session, you'll explore ... Read more
Community Conversation: Shaping Our Profession’s Future Together
Join leaders from IAAP and IAAP Foundation for an energizing conversation about our shared vision for the administrative profession—where your voice matters, your questions drive the dialogue, and your involvement shapes the future we're building together. This is your opportunity to be part of the conversation that's redefining what it means to be an ... Read more
Financial Fluency for Every Admin
Unlock the financial confidence that transforms you from expense tracker to strategic advisor as you master the money language that drives every business decision and positions you as an invaluable organizational resource. Whether you're managing budgets, processing expense reports, or sitting in meetings where numbers fly around the room, financial fluency isn't just helpful—it's ... Read more
Getting Unstuck in Your Career (and Life!)
Transform feeling trapped into forward momentum as you discover how to identify hidden growth opportunities, shift limiting mindsets, and find the courage to take meaningful action—even when the path ahead feels uncertain. That nagging feeling that you're stuck in the same routine, facing the same challenges, dreaming the same dreams without making progress? You're not ... Read more
Peer Panel: Managing Energy vs. Time
Join fellow administrative professionals for an honest conversation about shifting from endless time management to intentional energy management—because showing up at your best isn't about having more hours, it's about using your energy more strategically. We've all mastered the art of squeezing more into our schedules, but what if the secret isn't managing time ... Read more
Industry Meet Up & Connection
Connect with administrative professionals in your industry through networking circles led by an admin visionary. Share insights, apply daily Summit learnings, and reflect on how the profession shows up in your sector, all included with your registration. Profession in Practice offers dedicated time to meet and collaborate with peers in your same industry. Guided by ... Read more
Summit Social
*Additional Ticket Required Trade your schedule for a little sparkle—The Summit Social is your chance to wind down, dress up (if you want!), and enjoy a relaxed, joy-filled evening with your fellow attendees. Join us for a delicious three-course dinner, music, dancing, and space to connect beyond the sessions. There’s no stage, no speeches, and ... Read more
Emotional Intelligence in Real Workplace Moments
Move beyond EQ theory and dive into real workplace scenarios where emotional intelligence transforms challenging interactions into breakthrough moments—because seeing it in action is the key to mastering it yourself. You've heard about emotional intelligence, but what does it actually look like when the pressure is on and emotions are running high? In this ... Read more
My ____ Doesn’t Understand What I Do!: Showcasing Your Value Without Sabotaging Your Career
Transform the frustration of being undervalued into strategic opportunities for visibility as you learn how to educate your boss, colleagues, or leadership about your true impact—without sounding defensive, demanding, or difficult. Whether it's your manager who thinks you just "answer phones and schedule meetings," colleagues who assume your work happens by magic, or leadership ... Read more
Action Planning: What To Do With It All
Transform all the amazing insights you've gathered into a concrete roadmap for change as you create an actionable plan that ensures your summit experience creates real impact back at your workplace. You've absorbed incredible strategies, connected with inspiring peers, and filled your notebook with game-changing ideas—but the real magic happens when you take all ... Read more
What Can Certification Do for You?
Discover how earning your Certified Administrative Professional (CAP) credential can accelerate your career, increase your earning potential, and position you as a recognized expert in your field—plus get the insider tips you need for a smooth process from start to finish. Ready to take your professional credibility to the next level? In this informative ... Read more
Industry Meet Up & Connection
Connect with administrative professionals in your industry through networking circles led by an admin visionary. Share insights, apply daily Summit learnings, and reflect on how the profession shows up in your sector, all included with your registration. Profession in Practice offers dedicated time to meet and collaborate with peers in your same industry. Guided by ... Read more
Spark Sessions
*Additional Ticket Required Summit Spark offers individualized coaching sessions led by industry experts and professional coaches, designed to give you focused guidance on your unique goals and challenges. In these one-on-one conversations, you’ll gain personalized strategies, actionable feedback, and the confidence to apply what you’ve learned at Summit directly to your career journey. It’s your ... Read more
Glow & Grow Lounge
Glow & Grow is a Summit-exclusive experience where you become the spotlight. Step into a vibrant space designed to spark both celebration and forward motion—capture a glow moment that highlights what makes you shine, then unlock a grow prompt to spark your next bold move. Walk away with a keepsake that’s equal inspiration and motivation, ... Read more
Digital Empowerment Exchange
Digital Empowerment Exchange is your open forum for tech inspiration, designed as a come-and-go space where you can explore the latest tools, trends, and real-world applications shaping administrative work. Drop in to hear quick insights, discover practical implementation tips, and connect with peers who are navigating similar challenges. Whether you stay for ten minutes or ... Read more
Why Mental Health Matters: Thriving at Work
The “Why Mental Health Matters: Thriving at Work” initiative by NAMI (National Alliance on Mental Illness) is designed to promote mental health awareness and support in workplace settings. It emphasizes creating environments where employees can thrive without stigma and where mental health is treated as a vital part of overall well-being.
The Presence Factor: Your Invisible Influence Multiplier
Discover how your presence—not just your productivity—becomes the invisible force that commands respect, builds trust, and opens doors, transforming how others perceive and respond to your professional expertise. You walk into a room and something shifts. People listen more intently, seek your input, and treat you as the professional you truly are. This isn't ... Read more
Project Management Powered by AI: The Next Level
What happens when timeless project management principles meet cutting-edge AI tools? You get a new way to lead, plan, and deliver results. This high-energy, one-hour session shows administrative professionals how to transform their project management approach by integrating AI for smarter planning, faster execution, and sharper communication. Through real-world examples and interactive demonstrations, you’ll explore ... Read more
AI + You = Unstoppable
Step boldly into the AI-powered future where administrative professionals don't just survive the transformation, they lead it, using artificial intelligence as the ultimate amplifier of their strategic value and irreplaceable human expertise. The future isn't coming, it's here, and it belongs to administrative professionals who embrace AI as their greatest career accelerator rather than ... Read more
