Summit In-Person

Enjoy the Summit 2023 experience immersed side by side with your friends and colleagues at the beautiful Walt Disney World Swan & Dolphin in Orlando, Florida, USA!

IAAP Summit 2023

Orlando, Florida

July 17-19, 2023.

Virtual Summit

Can’t make it to Summit 2023 in person? Don’t worry — most workshops and sessions are available virtually!

Summit Focus and Overview

The future of work is changing; whether it’s virtual or hybrid work and support options, efficiency requirements, or demand for inclusive environments, work looks different than in 2019. And how we show up in the future of work matters. We can acknowledge it’s a little scary, but it’s also a great opportunity for us to intentionally craft our personal brand. How do we want people to feel after an interaction with us?

If we could pick one word that spring to their minds after an experience with us, what would it be? Summit 2023 will help us all as #nextgenadmins reimagine our personal brand for the future of work. What better place to do this than at the Walt Disney World Swan and Dolphin Hotel in Orlando; Disney is famous for their brand standard and is the backdrop for us to re-examine, reimagine, reinvigorate, and reconnect in-person or virtually. We hope to see you there!

Check out the [email protected] for an overview of the Summit schedule!

Education Workshops and Trainers

This year’s Summit is focused on Reimagining Your Brand for the Future of Work #nextgenadmin. A necessary component of that journey is clearly defining your brand. For some, that may be easy, but for others it’s more challenging.

If you find defining your brand simple and easy, feel free to choose the sessions that will further hone and sculpt your brand.

However, if defining your brand is more difficult for you, we’ve structured “defining brand word tracks” at Summit to help you align your brand to a single word. We recommend the below sessions that correlate to the word you most want people to think of after an interaction with you.

*Click on the Education Workshops and trainers to find more details

Ways To Attend



Early Bird Rate (Until 02.28)

Regular Rate (03.01 – 05.26)

Late Rate (05.27 – 07.17)


Early Bird Rate (Until 02.28)

Regular Rate (03.01 – 05.26)

Late Rate (05.27 – 07.17)



Early Bird Rate (Until 02.28)

Regular Rate (03.01 – 05.26)

Late Rate (05.27 – 07.17)


Early Bird (Until 02.28)

Regular Rate (03.01 – 05.26)

Late Rate (05.27 – 07.17)

Meal Ticket

All attendees receive the Summit Community Connection Lunch and Awards Gala as part of registration.

For those who want the convenience of a hot breakfast & lunch buffet Monday through Wednesday, purchase a Meal Ticket for $450.

*Available In-Person

Awards Gala Ticket

An EXTRA ticket to the Awards Gala for guests of Summit attendees for $185. (the Awards Gala and dinner is included in registration)

*Available In-Person

Awards Gala Table

Reserve a table for you and 9 of your friends at the Awards Gala for a $150 donation to the IAAP Foundation.

*Available In-Person

IAAP Foundation Bonus Session

This donation gives you an exclusive virtual 90-minute Microsoft 365 technology workshop post-Summit for $150.

NOTE: All proceeds of the Bonus Session donation benefit the IAAP Foundation/$50 is tax deductible

*Available In-Person and Virtually

Corporate Discounts

Sending several admins to our administrative conference from the same organization?

Not a member?

Sign up now to receive member pricing and enjoy all the amazing benefits of the community!

Community & Connection Events

Summit Welcome Party

You won’t want to miss this fantastic kick-off for an unforgettable event! Enjoy an appetizer and drink as you meet up with your peers, both in-person and virtual while listening and dancing to a great live band!

Centering Exercise and Walk

Start your morning off right with a centering exercise and walk of the grounds with your conference peers. No experience required!

Community Conversation with IAAP Leaders

Join the IAAP and IAAP Foundation’s Boards of Directors and CEOs for a conversation with the administrative community about advocacy efforts, programs and services, and more. Bring your questions and learn about ways you can get involved to elevate this essential profession.

IAAP Programs and Services Expo

This can’t-miss event provides opportunities to learn about all IAAP programs and services, connect with admin profession advocates, and learn about admin ally products to help you become more efficient.

Summit Community Connection Lunch

Join your fellow attendees for a delicious meal (included for all in-person attendees) while you connect and meet new people in this incredible community.

Cocktail Reception/Awards Gala

A Summit favorite, the Awards Gala is the chance to dress up a bit, recognize the accomplishments of your peers and organizations committed to the elevation of the profession, and dance the night away!

Administrative Conference
Administrative Conference
Administrative Professionals Conference
Administrative Professionals Conference
Administrative Professionals Conference
IAAP Summit 2023
IAAP Summit 2023
IAAP Summit 2023
IAAP Summit 2023

In-Person Location Details

Summit 2023 is hosted at the Walt Disney World Swan and Dolphin in beautiful Orlando, Florida. Nestled in the heart of Walt Disney World theme parks, this gorgeous hotel offers an amazing experience for all conference attendees. Enjoy Summit 2023 content in the spacious meeting space, then enjoy fun-filled nightlife at the theme parks, accessible by a free water taxi directly from the hotel. You won’t want to miss it!

Walt Disney World Swan and Dolphin

1500 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830
Room Rate: $219/night single

* The conference block rate is available until Friday, June 16, 2023. Any reservations made after that cannot be guaranteed at the block rate.

The Walt Disney World Swan and Dolphin is 21 miles southeast of Orlando International Airport (MCO) and can be reached by taxi or ride share.

Check out all the amazing THINGS TO DO in Orlando in the evenings or for an extended stay beyond the conference.

As a meeting/convention attendee, you have access to special Theme Park tickets and advance purchase savings with an added BONUS on multi-day tickets for you and your travel party. Theme Park Tickets are valid up to seven days before, during and seven days after your meeting dates.

Visit Orlando is excited to host IAAP attendees and has provided discounts to restaurants, theme parks, and more. Check it out as you make your plans to attend Summit and stay a few extra days!

Action Plan

Summit offers incredible learning opportunities at every turn, but it can sometimes be difficult to implement when you get back to the office. IAAP provides a fillable Action Plan to allow you to capture the learning, tips, and aha’s you experienced at Summit and craft them into actionable ways to integrate them into your day-to-day, as well as time during the conference to complete it in a workshop format. You can even share it with your manager when you return to discuss the ROI (return on investment) to solidfy your attendance at Summit next year!

CAP Recertification Points

If you are a CAP designee, Summit 2023 offers 12.75 recertification points for both in-person and virtual attendees. Earn an additional 2 points for your completed Action Plan!


IAAP always represents admins with professionalism and practices inclusion. This is especially true at Summit Administrative Conference, our largest event of the year. To make sure everyone has a stellar experience, we ask each attendee to adhere to certain principles.

  • Be respectful of your fellow attendee in thought, word, and deed.
  • Be open-minded and ready to learn. If you think you won’t learn anything new, you won’t.
  • Be inclusive in your speech and actions. Celebrate and appreciate our differences.
  • Be present. Summit is a time for renewal and learning; be fully engaged during sessions.

We invite you to attend in a spirit of curiosity, friendliness, open-mindedness, camaraderie, and respect. We will not tolerate harassment in any form. Please click here to read the full Attendee Conduct Expectations/Event Policy page (including our cancellation and transfer policy); you will be asked to acknowledge that you’ve read it prior to registering for Summit.


IAAP is honored and happy to align with the Americans with Disabilities Act. If you are disabled and need additional assistance to enjoy the conference to the fullest, please specify on your registration form and we will be in contact with you with any questions prior to the event.

Dietary Restrictions

IAAP is happy to accommodate special dietary needs within reason and to the best of our ability, prior to the conference. Please be sure to be as specific as possible on your registration form.

NOTE: if you decline to specify your needs in advance, we cannot guarantee we can accommodate them on-site.

What Do Your Peers Love about Summit?

Administrative Conference
Amanda Taylor
Administrative Assistant

As a first-time attendee, IAAP Summit was the ultimate experience for me as an administrative professional. The keynotes, interviews, and sessions were so motivating, encouraging and inspiring! Some even moved me to tears. I really felt like I was with my “tribe” even though I only came there knowing two other people. I met so many new people and made connections that I hope to keep in touch with over the years! I should also bring more business cards next year because I ran out halfway through the conference!

Administrative Conference
Teresa Stewart
IT Administrative Coordinator

Summit was an amazing experience that allowed me to learn more and earn recertification points, meet my fellow administrative professionals from all over the globe, and grow in my administrative career!

Administrative Conference
Deborah Beckers
Executive Business Assistant

IAAP Summit is an amazing opportunity to up your admin level. The education offered is top-notch, easy to follow, and has presenters who know their stuff and are really approachable. The networking is beyond compare. You get to meet and talk to people who “get you” right away at the administrative conference, because they are admins, and have experienced the same struggles you face. Come to Summit, Meet your People. You will not regret investing in yourself.

What Do Your Peers Love about Summit?

Had to miss Virtual Summit 2021? Catch up on what you missed, and don’t forget to register to join us for the next IAAP Summit!

Administrative Conference

Learn all about what this essential administrative assistants/professionals conference is all about in this IAAP (International Association of Administrative Professionals) Summit 2022 recap video!