Community. Connection. Those words have been used a lot since March. And we imagine those words mean something different to each of us now too. Webster defines community very simply as “a unified body of individuals”. Unified. What a beautiful word. All three of these words define Summit each year but hold especially true this year. Even though we don’t find ourselves in the same physical space this year, connection and unified community will still define Summit. Yes, there will still be amazing education. Yes, you’ll see inspiring keynotes. Yes, you’ll learn new and exciting skills and resources you need now and in the future as work changes. But mostly, you’ll connect. With your neighbor. With those a town or two away. And with admins from all over the globe. Because at the end of the day, we need each other for learning and support today, tomorrow, and always.

What To Expect

We know it’s hard to get away. It can be especially hard to make time when you’re at home or at the office. That’s why virtual Summit is spread out over three weeks and is no longer than two hours at a time. The technology is web-based, user friendly, and, for those who’ve attended Summit the last couple of years and used the app, very familiar. Interactions with trainers will be live and real-time. Peer learning with fellow attendees will be engaging and immediately useful. Social events will be fun and entertaining. Connection opportunities will be abundant and accessible. And the experience of Summit will be a little different… but still unforgettable.

On Administrative Professionals Day this year, we offered a sneak peek of what virtual Summit will look like. You can check part of the sneak peek to the right or watch the full recording of the event inlearn@IAAP.

Virtual Summit FAQ


Click here to download a printable brochure

know before you "go"


Every trainer at Summit is an expert in their field and truly understands the unique needs and challenges of the administrative profession. They love this great profession of ours and are passionate about sharing ways you can be more effective and efficient. Click on the photos to see a short greeting from each trainer along with their bios.


The education sessions at Summit provide relevant, engaging training with opportunities to ask questions of the trainer in real time. Specific session descriptions, with times listed in Central Time (CT), are linked in the schedule below.



Connect & Learn

Connect & Learn sessions are a fantastic way to meet fellow attendees and discuss solutions and best practices around a particular topic. You can share in a small breakout roundtable discussion, learn and ask questions in a peer panel, or learn tips from various perspectives in an Ed Talk.

Wellness Bar

The Wellness Bar is a holistic view of the admin as a whole person, offering short information sessions from subject matter experts on topics such as Personal Budgeting, Healthy Eating, Professional Image, and more.


When we talk about virtual Summit, technology probably immediately comes to mind.
What platform is it on? Can I access it? What do I need to have to get the most out of
my experience? Here is a short checklist of the recommended equipment you will want
to enjoy all Summit has to offer.

All Summit 2020 sessions will be accessible through Zoom, the web-based virtual conference
platform available via desktop or app. We’ll also be using the Virtual Summit app for logistics
and scheduling. For more information and instructions,click here.

more info

What to Do When I’m Not in Session

We’ve included some tips and fun things to do in between session times to ensure you are at your best and get the most out of your time.

Wellness Tips | Fun Diversions | For Kids


Registration Rates

Member | Non-Member

$649 | $849

Both include a free *Post Pass.
Not a member?Join Now to save $200!
Corporate Group Discounts are available!

*Post Pass

Would you love to attend Summit but can’t attend live? The Summit Post Pass will be available after Summit via Learn@IAAP and will give you access to most of what Summit has to offer in videos that you can watch at your convenience.

Member | Non-Member

$199 | $399


Are You CAP Certified?


Have you ever thought about earning a certification? IAAP offers the NCCA-accredited Certified Administrative Professional (CAP) designation, a comprehensive credential specifically for administrative professionals. Summit is a great place to learn more, as well as meet CAP holders ready to share their journey to certification with you. And for you CAP holders who must recertify, Summit 2020 offers up to 26 recertification points when you view additional sessions via the Summit Post Pass.

Bonus Session - $150

This year, we’re turning the Fast Pass into a Bonus Session. For our Bonus Session, Vonetta Watson will be hosting a live 90-minute session on Microsoft 365 after Virtual Summit this year. This event is for Virtual Summit attendees only and is open to members and non-members. If you already purchased the Fast Pass for Summit 2020, you’re guaranteed access to this event. More details to come!

Registration is open through July 16



If any questions comes up, you can always reach us at summit@iaap-hq.org or interact with us via the Chat feature.


10502 N Ambassador Dr. #100, Kansas City, MO 64153
(816) 891-6600
Email: summit@iaap-hq.org